FAQ

Volume jumps to max when tracking
Why it is not possible to enable airplane mode automatically after sleep tracking starts?
Lockscreen does not unlock on alarm
Alarm rings before set alarm time
Alarm sound is too quiet
Alarms do not play selected ringtone
Alarms do not ring
Alarms go off one hour late (59 minutes)
Alarms play at max volume
Silent alarm goes off with a sound
My selected Spotify playlist / album is not played on alarm (or different playlist, different album)
Almost no recordings
I have troubles with the app
I had to solve Captcha (not at home) when I was not at home
Sonar is audible, strange sounds when using sonar
Manual backup - cannot import data on my new phone
Why is Sleep eating so much battery? What about battery overheating?
How does the Battery saving mode in Sleep tracking work?
Bedtime notifications are missing
Running Sleep as Android on Blackberry
How do I get BT smart heart rate device work with Sleep as Android?
Calendar skipped my alarm
Captcha did not work at all
I want to clean up old recordings
Deleted graphs are coming back
How to disable alarm before alarm time
I do not trust the results, it is fake / generating random data
Duration is shorter, length is wrong
Too much awakes (false-positive)
I have an idea / suggestion for a new feature
My graphs are flat
I don’t see alarm screen with buttons when the alarm is going off
Samsung Galaxy Gear - Watch app stuck on "Start tracking"
Garmin - Backlight turns on
Garmin - can I get rid of the confirmation dialog at Sleep start?
Garmin - Cannot accept start dialog (green tick)
How to change language?
How do I opt-in to Beta testing channel?
Google Play Music
Added awakes by mistake
How does my phone know, when I am in the deep sleep?
Do you support / integrate my device?
Lullabies are recorded
Sonar chirp audible in lullaby
Volume goes down when tracking
Cannot find settings for one of the task in MultiCaptcha
I have a new phone, and I would like to transfer all the data I collected so far
My watch vibrates only once
Only the first created alarm goes off
Is there any chance to use my own mp3 files for lullabies or use an audiobook player?
Oximeter troubleshooting
I have a dog / cat sleeping with me in bed. Will the sleep tracking be accurate?
Phaser doesn’t connect to Sleep, top light button doesn’t work, bottom light button works
Phaser doesn’t connect to Sleep, light buttons work normally
Phaser doesn’t connect to Sleep, light buttons work normally
Phone gets hot during tracking
Play Store gives me an error
I have been charged twice for the app
I do not have a credit card - is there some other way to buy full version?
App is not unlocked although I have paid
What happens after the trial expires?
QR code scanning does not work
Quick guide to start with Sleep as Android
Recordings in 10 minutes chunks
Why is there a red bar / section / block in my sleep graph?
How does Sleep as Android (actigraphy) compare to Polysomnography?
Connection with S Health app is not available due to security / signiture issue
I bought SleepCloud premium, but the app doesn’t sync
Alarms go off exactly at the beginning of smart period
Alarms go off exactly at the alarm time
Sonar stopped working after upgrading to Android 11
Sonar is recorded, strange sound, chirping in recordings
Is sonar safe?
Sound is detected but not recorded, no recordings
Tracking crashes, stops suddenly
Tracking starts on its own
I have found a mistake, error in the translation
Will sleep tracking work with two people in the bed?
I cannot uninstall the app
Cannot install app on Wear OS device
Why sleep record data count towards the end date
Wrong sound recognition